• Error setting restricted access?
• How to add a bank to the platform?
• How to improve the performance of the bank profile?
• How to connect to the platform?
• Platform statement about “fraudulent actions” of merchant users and how we work in such cases
• Which support team member to contact?
• Which websites are legit?
• Sent the payment to wrong bank on LoopeX Pay?
• How traffic is being distributed?
• Deals not closing? Push notifications are not reaching?
• Dispute handling rules
• How to get a response from an administrator?
• Why can’t I approve a dispute?
• Why token is not receiving deals?
• Why does it show “Token disabled” on LoopeX Pay?
• Why i can’t confirm my requisite?
• Can I onboard someone to the platform?
• Why is payout deal not approved yet?
• How to top up cabinet and withdraw profit?